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FAQ

Why should a customer hire you over another service provider?

Allclass Quality Constructions director, Owen McKenna has over 35 years’ experience in the commercial and residential construction industry. Quality of work completed and customer satisfaction is our priority and what we are recognised for. If it’s not done right, it’s not done.

 

How do you normally charge for your service?

The majority of jobs are quoted with a detailed scope of works and agreed prior to commencement of work. By quoting jobs up front the client knows exactly what is expected regarding inclusions and payment terms. Smaller jobs are generally undertaken on an hourly rate plus material costs.

 

How can we find out if you are a reputable company and are licenced.

Unfortunately we come across to much work completed by unlicensed and unskilled contractors. We recommend all prospective clients undertake a company search on ASIC or QBCC websites for current licence details and company information.

 

What makes you the most reliable and trustworthy person for the job.

Reliability is important, if we say we will be somewhere at a certain time then that is where we are. Trustworthiness is also important, if we say we are going to do something then that is what we do. We take pride in conducting our business, meeting new clients and giving repeat clientele our utmost integrity and services.

 

Are you an insured business and do you guarantee your work?

Allclass Quality Constructions carries public liability insurance. Relevant manufactures warranties apply to all products used and we personally guarantee the quality of all labour. All major projects are completed under QBCC or HIA contracts and home owners warranty insurance is included.